How We Handle Your Account Data

This policy sets out what Fencewin collects when you register, deposit or play, and it applies only where your local law and eligible region allow access to the platform. We collect account details you give us at sign-up — your mobile number, email and date of

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   birth — plus the payment identifiers attached to a bKash, Nagad or Rocket transfer, such as wallet reference numbers and transaction timestamps. We do not store your wallet PIN; that stays inside the bKash, Nagad or Rocket app on your device. Game-play data, including which slot

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   rooms or live tables you open, session length and stake history, is logged against your account so support can help you if a round or a payment needs checking. We also use basic session cookies to keep you logged in on mobile and desktop, and analytics

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   cookies to see which pages load slowly. Payment processors handling your bKash, Nagad or Rocket transfer see only what they need to confirm a transaction; we do not sell this data to outside marketers. Where a withdrawal needs identity verification, we ask for a matching account

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   name and a photo ID, and we keep those records only as long as account and audit needs require. If local regulation changes what we can hold or how long we hold it, we adjust this policy and note the update date. Availability of any of

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   these features depends on your region and applicable law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.